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Terms and Conditions

1

General

  • Realleader USA products sold by FH Planet Canada dealers have their warranty effective date set to the point of sale evidenced with the original receipt.

  • Warranty coverage is for original purchaser or any person receiving the product as a gift, prior to use, from the original purchaser, and is not transferable.

2

Cardio and Strength

  • Consumer products placed in a commercial setting voids the warranty.

  • Cardio wear and tear parts are defined as pedal straps, seat cushions, grips, walking belts, decks.

  • Cosmetic parts include power cord, headphone jacks, and inlets.

3

Disclaimer

  • The purchaser's remedy is limited to repair or replacement of a defective part or component, in FH Planet Canada's sole discretion. â€‹

  • The warranties do not cover damage or failure due to certain causes that are beyond FH Planet's control. See below the conditions for exclusions. 

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Warranty Chart Term

Because transparency is the best warranty. Our promises are clear and are built to last!

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EXCLUSIONS

The above warranties do not cover damage or failure due to any of the following:

Abuse

Overloading, misuse, vandalism, theft and neglect

Improper Use or Operation

The purchaser's improper use or improper operation of equipment parts or supplies.

Improper or Insufficient Maintenance

Failure to follow maintenance procedures described in the Operational Guide for each equipment. 

Improper Storage

Storage of equipment that does not meet the manufacturer's specifications.

Acts of God

Fire, explosion, flood, lightening, water exposure, corrosion, discoloration of paint or plastic, rust, adverse environmental conditions or resulting from accidents, or any other Acts of God.

Power Supply

Fluctuations in the building's power supply, failure to provide a power supply, or operating in an environment that does not conform with manufacturer's specifications. 

Authorized Service Personnel

Repair, service, adjustment, tampering or modification of the equipment by anyone other than Realleader Fitness authorized personnel.

Negligence

Negligence or acts or omissions of Purchaser or any third party (excluding a Realleader Fitness certified service provider).

Wear and Tear

Normal wear and tear and normal usage. Any other cause beyond Realleader USA and FH Planet's direct control. 

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